Privacy Policy


LAST UPDATED: 12 February 2025

Sell & Switch LTD is committed to protecting the privacy of all visitors to our website at sellandswitch.com. Please read the following privacy policy to understand how we collect, use, and safeguard your information.

By using our website, registering, or placing an order, you consent to the collection, use, and transfer of your information under the terms of this policy.

Information We Collect

When you visit, register, or sell a device on sellandswitch.com, we may collect personal details including but not limited to:

  • Your name, address, email, and phone number.
  • Payment details such as bank transfer information or PayPal email (optional).
  • IP address, location, browser type, and device details.
  • Any other information you voluntarily provide.
  • We may collect data about your usage of our website, interactions with our emails, and any messages or inquiries sent to us.
  • For quality assurance and staff training purposes, we may record and monitor customer service calls.

How We Use Your Information

We use your information to:

  • Provide access to our website and services.
  • Process your trade-in and complete payments.
  • Contact you regarding transactions and inquiries.
  • Improve and develop our website and services.
  • Conduct customer service follow-ups and feedback requests.
  • Notify you about updates or promotions (where you have given consent).

If you no longer wish to receive marketing communications, you can opt out by contacting us.

Disclosure of Information

Your data may be shared with third-party service providers to process payments, fulfill orders, or provide support services. However:

  • Third parties will only use your information for specific business-related tasks on our behalf.
  • We do not sell or distribute your personal information to third parties for their own marketing purposes.
  • If required by law, we may disclose your information to legal authorities.
  • We retain basic transaction-related personal data for a minimum of six years for UK tax law compliance.

Cookies & Tracking Technologies

Cookies are small data files stored on your device to enhance website functionality. We use cookies to:

  • Facilitate login and website navigation.
  • Analyze traffic and improve user experience.
  • Personalize website content.

You can disable cookies via your browser settings. However, some features may not work correctly without them. For more details, visit www.aboutcookies.org.

Security & Data Retention

We take security seriously and implement measures to protect your data from unauthorized access, loss, or misuse. We retain your personal information only for as long as necessary to fulfill legal, tax, and business obligations.

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or remove inaccurate information.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at info@sellandswitch.com.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices.

Changes to This Privacy Policy

We may update this policy occasionally. Any changes will be posted on our website, and where appropriate, we may notify you via email.

Contact Us

For any questions about this privacy policy or how we handle your data, please contact us:

Email: info@sellandswitch.com
Website: sellandswitch.com